We do provide support via Live chat and our 24/7 hr Ticket System. You can also schedule phone support using the following link: Phone Support.
You can submit a ticket without registration, however, we advise creating an account first to have the opportunity to manage your support tickets.
Our Help Desk offers the ability to send tickets to our support team in a secure and easy manner. In order for us to provide you with fast assistance, please fill in the corresponding fields with your KreativeBirds username when submitting a ticket. You can expect a reply within 2-12 hours Depending on time zones.
Typically, our response time is much faster than this. However, some tickets may require more time to process depending on the specific case and details.