Articles

How will I be billed for my account?

We bill Paypal or Credit Card of your choice. If you paid using a credit card, you will be...
I already have an account, can I get the discount?

Yes! Current customers are welcome to join in and take advantage of this great offer; however,...
Can I upgrade my plan at any time?

Yes, you can upgrade to higher plans at any time, you simply pay the difference in plan cost.
Do I have to sign a contract to use your service?

No contracts or other long term commitments are needed to purchase a hosting plan with...
Hosting Renewal Prices

KreativeBirds often offers promotions, coupons and special offers to customers during their...
How long does it take to setup new accounts?

Generally, once the payment is received, all accounts are set up in a few hours or less....
Is domain name registration included with the hosting plan ?

No. You need to register the domain separately because many of our clients already own registered...
Is the discount applicable for the lifetime of the package?

The discount is only applicable to the first invoice. If you would like to maximize your savings,...
Is there any Money Back Guarantee?

KreativeBirds offers a 30 day money back guarantee. Note: Domain name registrations, renewals or...
Must I have a domain name to sign up for a hosting plan?

Well, we need a domain name to setup any hosting plan you choose. If you don't have a domain...
What are the payment methods you accept ?

We accept PAYPAL PAYMENTS and all major CREDIT CARDS. We accept Master Card, Visa, Discover and...
What domain extensions do you support for hosting?

We support virtually all top level ( .com , .net ,.org etc ).
What's the procedure for purchasing my own SSL certificate?

You need to purchase two things if you want your own SSL Certificate on your domain:1) Purchase a...
When can I expect my order to be setup? When will I get my account information?

We will send a welcome email as soon as your order is fully processed. Due to the high volume of...
Why was my order rejected?

Why was my order rejected? All orders are processed after they pass a fraud check system which...
Will my account renew automatically?

Yes, unless you tell us otherwise, your account will renew automatically at the end of its term...