Articles

Can I access my domain with and without the "www" in front?

Yes. You will be able to access your domain address with or without the "www" in the frontof the...
Can I get any help with my CGI script configuration?

We will supply you with all the information you need to set up your scripts on our servers....
Creating an Email Signature in RoundCube

Log into your Webmail dashboard and choose the RoundCube option. From the RoundCube dashboard,...
Do you allow forums and MP3 sites?

Yes, we do allow all php based forums, however we do not allow cgi based forums like ikonboard...
Do you offer webmail service?

Yes. All our plans come with web based email which gives you the ability to check your email...
Do you support JSP or Cold Fusion ?

Sorry, we do not support  JSP and ColdFusion at this time.
Does KreativeBirds support PHP, MySQL and/or Perl?

Yes, all our servers support the latest stable versions of PHP, MySQL and Perl. At KreativeBirds...
Does each domain have its own mail server?

Yes, every domain you host with KreativeBirds.com will get a separate mail server. For Example:...
Domain Transfer Checklist

Transferring a domain If you already have a domain name registered with another web hosting...
Generating a CSR

Please follow the instructions below to generate the CSR code in your cPanel account: Log into...
How to Add or Upgrade Additional OX Suite Mailboxes

After you purchase OX App Suite or OX App Suite + Productivity, it appears in the Client...
How to Migrate Your WordPress Website to KreativeBirds

Migrating your WordPress website to a new hosting provider like KreativeBirds can be a crucial...
How to Use OX App Suite

OX App Suite offers professional, reliable email with many features at an affordable price....
How to create email account

In order to create new email account in cPanel, follow the instructions below:  1. You can...
How to setup email on my computer or phone

How to setup email on my computer or phone Login to your email here:...
I have an intensive CGI script I would like to run. What happens if it uses too much of the server? Will you shut me down?

Usually, we never spontaneously shut down sites. We are fairly liberal when it comes to server...
Install a Purchase SSL

This document provides installation instructions for cPanel. If these instructions do not work...
Is anonymous FTP access supported?

We do not support anonymous FTP at this time.
Mail Client Configuration

You can manually configure your mail client using the settings below: Secure SSL/TLS...
My site is loading slow.

There is a large amount of natural variation in the actual amount of crawling on any given day...
What are your backup procedures like?

We have weekly backups to second hard drive in each server. Although we attempt to make sure your...
What is your policy on Spamming or Bulk Emailing?

Spamming and bulk e-mailing are not tolerated at any cost. KreativeBirds users that spam or bulk...
What platform or operating system does KreativeBirds use?

We use LiteSpeed server to provide 2X to 5X faster page load performance than Apache and NGINX,...